Refund Policy
We at Lyzior aim to ensure customer satisfaction with every purchase. Please read our Refund Policy carefully before making a purchase.
Returns
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We accept returns only for defective or damaged items.
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To be eligible for a return, you must contact us within 7 days of receiving your order with proof (photos or videos) of the defect or damage.
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Items must be unused, in original packaging, and in the same condition as received.
Refunds (if applicable)
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Once your return is inspected and approved, a refund will be processed to your original payment method.
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Please allow 5-10 business days for the refund to reflect in your account.
Non-Returnable Items
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Due to hygiene reasons, we do not accept returns on certain items such as intimate apparel, swimwear, or beauty products unless defective.
Order Cancellations
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Orders can only be canceled within 12 hours of purchase. After that, processing begins and cancellation is no longer possible.
Shipping Costs
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Shipping costs are non-refundable.
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You will be responsible for return shipping fees unless the product was defective or incorrectly sent.
For assistance, contact our support team at support@lyzior.com.